If you’ve forgotten your MyInfo Kroger password, you can reset it in a few easy steps. This guide covers the main ways to get back into myinfo.kroger.com without delay.
Option 1 – Reset Online
- Open your browser and go to myinfo.kroger.com.
- On the login page, click “Forgot Password”.
- Enter the registered email address linked to your Kroger account.
- Check your inbox for the password‑reset link, then click it and follow the prompts.
- Create a new password that meets Kroger’s rules (minimum length, uppercase letters, numbers, and special characters, if required).
This method is the fastest if you still have access to your email.
Option 2 – Kroger IAM / SecureWeb
Sometimes you’ll see a Kroger IAM or SecureWeb screen instead of the regular MyInfo page when you try to log in.
The process is almost the same:
- Click “Forgot Password” on that screen.
- Enter your registered email and complete the reset steps.
This identity‑management system controls logins for many Kroger tools, so using it here will update your password everywhere.
Option 3 – Contact Your Store Manager
If the online reset does not work (wrong email, no access, or a locked account), reach out to your store manager or HR representative.
They can:
- Confirm your login details.
- Unlock your account or trigger a new password reset on your behalf.
For extra help, you can also call the Kroger Employee Help Desk at 1‑800‑KRO‑GERS (1‑800‑576‑4377) during support hours.
Using any of these three options, you’ll be back into your MyInfo Kroger account and ready to check paystubs, schedules, and benefits again.
FAQs
Q1: How do I reset my MyInfo Kroger password?
Go to myinfo.kroger.com, click “Forgot Password”, enter your registered email, then follow the link sent to reset your password.
Q2: Where is the “Forgot Password” link on MyInfo?
The “Forgot Password” link is on the login page, usually right under the password box.
Q3: What should I do if I don’t receive the reset email?
Check your spam or junk folder, make sure you typed the correct email, and try again. If it still does not come, contact your store manager or HR.
Q4: What if I see Kroger IAM or SecureWeb instead of MyInfo?
Click “Forgot Password” on the IAM/SecureWeb screen instead; the reset process works the same way for your Kroger login.
Q5: Can I reset my password from a mobile phone?
Yes. Open a browser on your phone, go to myinfo.kroger.com, and use “Forgot Password” the same way as on a computer.
Q6: What password rules does Kroger use?
Kroger usually requires a mix of uppercase letters, lowercase letters, numbers, and special characters, plus a minimum length. Follow the on‑screen rules when you create a new one.
Q7: What if I forgot both my password and my email?
Contact your store manager or HR; they can confirm your registered email and help you reset your password.
Q8: Why is my MyInfo account locked after a password reset?
Too many failed login attempts can lock your account. Ask your store manager or HR to unlock it or ask IT to reset your status.
Q9: Can my manager reset my MyInfo password for me?
Yes. Your store manager or HR can often unlock your account or request a new password reset from Kroger’s help desk.
Q10: Is there a phone number to call if I can’t reset my password online?
Yes. Call the Kroger Employee Help Desk at 1‑800‑576‑4377 for help resetting your MyInfo Kroger password or unlocking your account.